Rützu is keeping a close eye on developments in the pandemic situation. We are doing our utmost to ensure that your next retreat will not be a source of stress or concern. For this reason, Rützu and its partner resorts are committed to the following health measures:
Limiting the number of participants according to the capacity of the venue.
Social distancing as much as possible
Wearing a mask according to the legal measures in force
Prefer outdoor activities as much as possible
Hydro-alcoholic gel available.
Daily disinfection of shared bathrooms
Spacing of beds in shared rooms.
Disinfection of yoga mats/pilates and other equipment.
In addition, we ask the participants and facilitators to be in possession of the Covid EU Certificate or any other certificate attesting to one of the following:
Certificate of vaccination. Provided that the person has a complete vaccination schedule (i.e. 2 weeks after the 2nd injection for Pfizer, Moderna, AstraZeneca vaccines or 4 weeks after the injection of Johnson & Johnson single dose vaccine).
Certificate of recovery proving that the person has recently overcome the disease. It contains a positive NAAT test result (PCR, TMA, LAMP…) dated at least 11 days before the date of issue of the certificate and maximum 6 months.
Proof of a negative NAAT (PCR, TMA, LAMP…) or antigenic test result within a maximum of 48 hours. Please note that self-tests are not accepted.
External teachers (who do not retreat at the place of residence) are requested and will have to do a self-test before the beginning of the activities.
CANCELLATION FOR COVID REASONS
Because we are aware that it is sometimes difficult to plan ahead during this particular period, we have modified our conditions so that you can book in complete peace of mind.
What happens in the event of new restrictions?
In the event that Rützu cancels your holiday due to national restrictions or the closure of the Balearic Islands’ borders, Rützu guarantees a 100% refund of your holiday. You will also have the option of receiving a credit note for the value of your booking, valid for 18 months on all the holidays offered.
However, Rützu will not be held responsible for any expenses incurred such as airfare, loss of work, administrative fees and/or other costs associated with preparing your trip.
Can I cancel my trip?
The cancellation and/or modification conditions are applicable to any request from you (see point 5.4 of the general terms and conditions).
However, if you test positive for Covid-19 in the run-up to your departure, or if you are declared to be in contact with a Covid-19 positive person (provided that you can prove this by issuing an official document), you will be entitled to a credit note for the value of the booking, valid for 18 months on all the holidays offered.
As a participant, you are responsible for ensuring that you comply with the health and entry requirements of Spain & the Balearics and that you have all the necessary travel documents. Entry rules are subject to change. It is therefore essential that you inform yourself of the latest regulations.
Rützu will not issue refunds or defer your retreat if you are refused entry by the border authorities due to documentation problems.
We recommend that you subscribe to a cancellation insurance.